This Privacy Policy applies to goodspouse.com and the GoodSpouse mobile applications (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:

• Cookie: a small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
• Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to GoodSpouse, which is responsible for your information under this Privacy Policy.
• Country: where GoodSpouse or the owners/founders of GoodSpouse are based, regardless of where you may be located.
• Customer: refers to the company, organization, or person that signs up to use the GoodSpouse Service.
• Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit GoodSpouse and use the services.
• IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
• Personnel: refers to those individuals who are employed by GoodSpouse or are under contract to perform a service on behalf of one of the parties.
• Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
• Service: refers to the service provided by GoodSpouse as described in the relative terms (if available) and on this platform.
• Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
• Website: GoodSpouse’s site, which can be accessed via this URL: https://goodspouse.com
• You: a person or entity that is registered with GoodSpouse to use the Services.

What Information Do We Collect?

We collect information from you when you visit our website/app, register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, use matchmaking features, or enter information on our site.

• Name / Username
• Phone numbers
• Email addresses
• Mailing addresses (where provided)
• Date of birth, gender, and profile preferences
• Photos and other profile content you upload
• Password and account credentials
• Matchmaking and messaging activity (likes, matches, messages, reports)
• Subscription and billing-related identifiers processed via Apple, Google, or other payment providers
• Device identifiers, IP address, browser type, app version, and usage/analytics events
• Approximate location based on IP address or location you choose to provide
• Support communications and feedback you send us

When does GoodSpouse use end user information from third parties?

GoodSpouse will collect End User Data necessary to provide the GoodSpouse services to our customers. End users may voluntarily provide us with information they have made available on social media websites or platforms such as TikTok, Google, Apple, or other providers when they choose to connect those accounts. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

When does GoodSpouse use customer information from third parties?

We receive some information from third parties when you contact us. For example, when you submit your email address to us to show interest in becoming a GoodSpouse customer, we receive information from a third party that provides automated fraud detection services to GoodSpouse. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

Do we share the information we collect with third parties?

We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the website/app, database storage and management, e-mail management, storage, marketing, credit card / in-app purchase processing, customer service, analytics, advertising measurement, and fulfilling orders for products and services you may purchase. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed, whether you have visited the website/app in a shared location, and type of device used to visit the website/app. They may aggregate information about our advertising and what you see on the website/app and then provide auditing, research and reporting for us and our advertisers.

We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect our rights and property or that of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with applicable law.

Where and when is information collected from customers and end users?

GoodSpouse will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above.

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our website/app (we continually strive to improve our website/app offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions and manage subscriptions
• To administer a contest, promotion, survey, or other site feature
• To send periodic emails and push notifications about your account, security alerts, and service updates
• To provide matchmaking, messaging, Wali/Khattabah features, and related GoodSpouse services
• To detect, prevent, and address fraud, abuse, and security incidents
• To measure advertising and campaign performance where you use features that rely on partners such as Google or TikTok

How Do We Use Your Email Address?

By submitting your email address on this website/app, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option included in the email. We only send emails to people who have authorized us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, Google, TikTok, and other advertising platforms, where we display custom advertising to specific people who have opted-in to receive communications from us.

Email addresses submitted only through the order or account processing page will be used for the sole purpose of sending you information and updates pertaining to your order or account. If, however, you have provided the same email address elsewhere on our site for another purpose, we may use it for those other purposes as well. Note that we will never share your email with any advertisers or other third parties without your explicit permission, except as described in this Privacy Policy.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide GoodSpouse services to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers’ databases (Apple, Google, or other authorized processors) only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private payment information (credit cards, social security numbers, financials, etc.) is generally not stored on our servers beyond what is needed for subscription status and receipt identifiers.

Could my information be transferred to other countries?

GoodSpouse is incorporated and operates internationally. Information collected via our website/app, through direct interactions with you, or from use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.

Is the information collected through the GoodSpouse Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes, or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.

Can I update or correct my information?

The rights you have to request updates or corrections to the information GoodSpouse collects depend on your relationship with GoodSpouse. Personnel may update or correct their information as detailed in our internal company employment policies.

Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by cancelling your account or by emailing us at [email protected]. Such updates, corrections, changes, and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.

You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.

If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer or by emailing [email protected].

Personnel

If you are a GoodSpouse worker or applicant, we collect information you voluntarily provide to us. We use the information collected for Human Resources purposes in order to administer benefits to workers and screen applicants. You may contact us in order to (1) update or correct your information, (2) change your preferences with respect to communications and other information you receive from us, or (3) receive a record of the information we have relating to you. Such updates, corrections, changes, and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of GoodSpouse or any of its Corporate Affiliates (as defined herein), or that portion of GoodSpouse or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization, or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by or is under common control with GoodSpouse, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of the jurisdiction in which GoodSpouse operates without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except where mandatory consumer protections in your country require otherwise.

The laws of the applicable jurisdiction, excluding its conflicts of law rules, shall govern this Agreement and your use of the website/app. Your use of the website/app may also be subject to other local, state, national, or international laws.

By using GoodSpouse or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website/app, or use our services. Continued use of the website/app, following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information, will mean that you accept those changes.

Your Consent

We’ve updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it’s being used. By using our website/app, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by GoodSpouse. We are not responsible for the content, accuracy, or opinions expressed in such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Cookies

GoodSpouse uses “Cookies” to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website/app but are non-essential to their use. However, without these cookies, certain functionality like videos or location-based services may become unavailable or you would be required to enter your login details every time you visit the website/app as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Blocking and disabling cookies and similar technologies

Wherever you’re located you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may also lose some saved information (e.g. saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser; you will need to do this yourself from within your browser. You may also opt out of personalized advertising via Google Ads Settings or www.aboutads.info where available.

Payment Details

Subscription and in-app purchases are processed by Apple App Store, Google Play, and/or other authorized payment providers. We do not store full payment card numbers on GoodSpouse servers. Payment providers may collect and process payment details under their own privacy policies.

Kids' Privacy

We do not address anyone under the age of 18 (or the minimum age required in your jurisdiction). We do not knowingly collect personally identifiable information from anyone under that age. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us at [email protected]. If we become aware that we have collected Personal Data from anyone under the applicable minimum age without verification of parental consent, we take steps to remove that information from our servers.

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.

Third-Party Services

We may display, include, or make available third-party content (including data, information, applications, and other products or services) or provide links to third-party websites or services (“Third-Party Services”). You acknowledge and agree that GoodSpouse shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. GoodSpouse does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services. Third-Party Services and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions. This includes Google, Apple, TikTok, analytics providers, advertising partners, and social platforms you choose to connect.

Tracking Technologies

• Cookies: We use Cookies to enhance the performance and functionality of our website/app but are non-essential to their use. Without these cookies, certain functionality may become unavailable.
• Local Storage: Local Storage sometimes known as DOM storage, provides web apps with methods and protocols for storing client-side data. Web storage supports persistent data storage, similar to cookies but with a greatly enhanced capacity and no information stored in the HTTP request header.
• Sessions: GoodSpouse uses “Sessions” to identify the areas of our website that you have visited. A Session is a small piece of data stored on your computer or mobile device by your web browser.

Information about General Data Protection Regulation (GDPR)

We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we are going to explain exactly how and why this data is collected, and how we maintain this data under protection from being replicated or used in the wrong way.

What is GDPR? GDPR is an EU-wide privacy and data protection law that regulates how EU residents’ data is protected by companies and enhances the control the EU residents have over their personal data.

What is personal data? Any data which relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.

The Data Protection Principles include requirements such as:

• Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.
• Personal data should only be collected to fulfil a specific purpose and only used for that purpose. Organizations must specify why they need the personal data when they collect it.
• Personal data should be held no longer than necessary to fulfil its purpose.
• People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organization.

Why is GDPR important? GDPR adds some new requirements regarding how companies should protect individuals’ personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breach.

Individual Data Subject’s Rights - Data Access, Portability and Deletion: We are committed to helping our customers meet the data subject rights requirements of GDPR. GoodSpouse processes or stores all personal data in fully vetted, DPA-compliant vendors. We store all traffic data for as long as needed for service and legal purposes. If contacted regarding a data subject access request, we will free of charge, reply within one month, and will provide available information. You can contact us at [email protected] or [email protected] to exercise rights of access, rectification, erasure, restriction, portability, or objection.

California Residents (CCPA / CalOPPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Online Privacy Protection Act (CalOPPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. GoodSpouse does not sell personal information. To submit a request, email [email protected] or [email protected]. We will not discriminate against you for exercising your privacy rights.

Contact Us

Don’t hesitate to contact us if you have any questions.

• Via Email: [email protected]
• Via Privacy Email: [email protected]
• Via this Link: https://goodspouse.com/en/contact
• Website: https://goodspouse.com

Last updated: 31 July 2026